The FAQ's and blog serve to sell rather than to inform the consumer. I have followed all instructions including the ROOTING of the device. Many of the key features advertised DO NOT work and/or are not available even though the website represents them to be available and they appear in the control panel for my target device. Now I am $129.00 less and nothing that works correctly. I am a single mom who was trying to go the extra mile to keep my daughter safe. To date still have no money back and at this point don't expect to. I told them I would be happy to delete whatever I needed to and I just wanted my money back in regards to their 30 day money back promise. Highster said that their program was running.Yeah it was running.monitoring my phone instead of my daughters. I spent several hours on the phone with Apple making sure that all the requirments (cloud back up) was as it should be to make this program work. On 5th day I was told that I was not eligible for a refund because the program was working. I was sent an email stating that I would have that happen in 3-5 days. I decided on day three that it wasn't working properly and I wanted the refund. No live support and when you need it they just send you eamils repeatedly with the same original instructions on it. This goes for all ILF Mobile Apps So beware if any App is an ILF Mobile App stay away from it it is a total rip off.

I keep telling them I will NEVER reinstall and I'm done the this rip off product and this lousy costumers service.

When I told them I was finished with their product and it was being uninstalled permanently and never to be reinstalled.i was told they needed to reset my dashboard and then reinstall. That did the same thing with the same results.

Then I was told that it had to be uninstalled and reinstalled. When I contacted costumer service they blamed it on not having it installed properly after checking all they said needed to do done I found that there was all they requested, required to function was correct. It only worked on the day(s) it was installed and then for only the information that was on the phone at that moment. This is a non working product and customer service is a complete waist of time.

If you are looking at purchasing this product DON'T.

Highster mobile reviews reddit